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Terms & Conditions PDF Print E-mail
1. Purchase
Our prices are final prices which comprise of sales price of the product, shipping and delivery free domicile as well as sales tax.
2. Property of the merchandise
The merchandise becomes our client's property the moment we successfully run the credit card charge for the full payment.
3. Shipment
Prices quoted on this site include shipping to your building or residence entrance door, should you use the shipper recommended by us. Since Bauhaus Warehouse only offers its customers direct sales ex works in Italy, the forwarding agent is instructed on your behalf. However, we take care of the complete handling and paperwork. All goods forwarded by our recommended shipper are fully insured against damage, theft and loss.
Shoud the customer wish to organize the shipment on his own account, Bauhaus Warehouse will discount a 5% reduction on the sales price quoted.
Small consignments will be sent with UPS, DHL or other parcel services.
We ship our products all over the world. Please note that the prices quoted on our website are exclusively for Continental Europe (EU). Deliveries outside the EU, to the UK and all islands are calculated on total weight and volume of order. Customs clearance & import duties, if applicable, may be invoiced separately by the transporters.
Should damage be sustained during transit and should there be evident damage to the carton, please note this on the forwarder’s receipt for goods shipped and contact us immediately. If you do not notice damage to carton but upon opening the carton, please contact us immediately.
4. Damage during transit
In both cases, we require a brief description of the damage by fax or email. We will happily have new goods to be delivered A.S.A.P. Any damage reported after a 14 days period cannot be accepted.
5. Return policy
In case you should not be satisfied with any item received from us for whatever reason, please notify us within 14 days after its receipt by e-mail or phone call.
We will provide you with a return address and refund you upon receipt of goods.
There will be no restocking fees.
We will only refund goods that are returned undamaged in their original or equivalent packaging. We will however not accept returns of any customized orders being final sales.
6. Payment mod

BANK TRANSFER: We will send you all necessary information by email with the order confirmation. Please note that funds must be credited to our Bank no later than one week prior to ship date.
CREDIT CARDS: We accept VISA / MasterCard. Payment will be debited to your credit card.
SSL SYSTEM: Our secure server software encrypts all your personal data such as name, address and credit card number. While being transmitted online, this information cannot be read by third parties.

7. Transaction fees
We do not take any responsibility for additional transaction fees your bank and/or Credit Card Company may assess for the charge. We recommend using a debit or check card rather than a credit card in order to avoid such fees and currency fluctuations.

8. Warranty and Liability
Bauhaus Warehouse provides a 10 year warranty on our furniture for all faults in manufacturing or material except normal tear & wear. Within this time we will substitute any defect part, or if this should not be possible, the whole item at no charge.
Bauhaus Warehouse will not accept liability for damages caused to third parties or to movable/fixed assets.